Privacy Policy
Effective October 30, 2026
This policy explains what information Booked Bolt LLC ("Booked Bolt," "we," "us") collects through bookedbolt.com, by phone, by text message, by email and on video calls, what we do with it, and the choices you have. Booked Bolt is a small business based in Jacksonville, Florida. We set up and run websites, missed call text back, review requests and messaging tools for local service businesses.
What we collect
Information you give us. When you fill out a form, use the chat on our site, book a call, call us, text us or email us, we collect what you provide: your name, business name, mobile number, email address, the kind of work you do, and anything you write in a message.
Information from booking a call. If you book a time with us, we collect the time you picked and the details you enter on the booking form. Your booking also creates a calendar invitation and a video meeting link.
Recordings of scheduled calls. We record scheduled video calls only if everyone on the call agrees. We ask at the start of the call, before anything else is discussed, and the meeting tool also shows when a recording is on. If you say no, we don't record. We use recordings for training and as a record of what was agreed.
Information collected automatically. Like most websites, ours records basic technical information when you visit: your browser type, device, the pages you viewed, the site that sent you, and an approximate location based on your IP address. Our website platform uses cookies and similar technology to keep forms, the chat and the booking calendar working and to count visits.
Information from public sources. If we contact your business first, we may have your business name, business phone number, website and Google Business Profile details from public listings such as Google Maps.
How we use it
- To answer your inquiry and follow up about the services you asked about
- To schedule, confirm and remind you about calls you booked with us
- To set up, run and support our services if you become a client
- To send the text messages you agreed to receive, as described below
- To keep our website working, secure and free of spam
- To meet legal obligations, such as honoring an opt-out
We do not sell your personal information.
Text messages and your mobile number
If you check the box on one of our forms, start a text conversation with us, or agree on a call, we will text you about your inquiry and any calls you book with us. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help.
We do not share or sell your mobile number or your text messaging consent with anyone for their own marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties or affiliates, except the service providers that deliver our messages for us, who may use it only to provide that service to us.
Information we handle for our clients
When a business hires us, we set up tools that collect information from that business's own customers, such as a quote request on their website, a missed call, or a review request after a job. We handle that information on our client's behalf and only to run the services they hired us for. We don't sell it, and we don't use it to market Booked Bolt. Each client is responsible for its own privacy policy and for having its customers' consent to be contacted. If you are one of our client's customers and have a question about your information, contact that business, or contact us and we'll pass it on.
Who we share information with
We share information only with:
- Service providers that run our business tools for us, such as our website, booking, phone and text messaging platform, our email provider, and our calendar and video meeting tool. They may use your information only to provide their service to us.
- Legal and safety reasons, if the law requires it, to respond to valid legal process, or to protect the rights, property or safety of Booked Bolt, our clients or others.
- A business transfer, if Booked Bolt is ever sold or merged, in which case this policy continues to apply to information collected under it.
The text messaging restriction above applies in every one of these cases.
How long we keep it
We keep inquiry and contact information for as long as it is useful for following up with you, and client information for as long as you are a client plus the time we need to meet legal, tax and accounting obligations. Call recordings are kept only as long as they are useful for training and as a record of what was agreed. If you ask us to delete your information, we will, except for what we are legally required to keep. Your opt-out from texts is kept permanently, so that we keep honoring it.
Your choices
- Stop texts: reply STOP to any text from us.
- Stop email: use the unsubscribe link in any email, or tell us.
- See, correct or delete your information: contact us using the details below and we will respond within 30 days.
- Cookies: you can block or delete cookies in your browser settings. Some parts of the site, such as the booking calendar and the chat, may not work without them.
Children
Our website and services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Security
We use reasonable safeguards to protect your information. No website or messaging system is perfectly secure, and we cannot guarantee that information will never be accessed without permission.
Changes to this policy
If we change this policy, we will post the new version here and update the effective date. If a change materially affects how we use information we already have, we will tell you before it takes effect.
Contact us
Booked Bolt LLC
3276 Totall Oaks Ct, Jacksonville, FL 32223
Phone: (904) 685-9901
Email: [email protected]